Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account and use SeniorNest:

• Account information: Your name, email address, and authentication credentials (including third-party sign-in via Apple or Google).
• Profile information: Your family nest name and any optional profile details you choose to add.
• Content you create: Messages, photos, voice recordings, videos, and memories you share within your family nest.
• Emergency contact information: Names and phone numbers you add to your profile.
• Usage data: Information about how you interact with the app, including features used and session duration.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the SeniorNest app and its features.
• Create and manage your account and family nest.
• Enable communication and content sharing between family members.
• Send you important service-related notifications.
• Respond to your comments, questions, and support requests.
• Monitor and analyze usage patterns to improve the user experience.

3. How We Share Your Information

We do not sell your personal information. We share your information only in these limited circumstances:

• Within your family nest: Content you share is visible to the family members you've connected with.
• Service providers: We use trusted third-party services (including Supabase for authentication and data storage) that process data on our behalf under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase as our backend infrastructure, which employs enterprise-grade security measures including encrypted data at rest and in transit.

While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials private.

5. Your Content

The messages, photos, voice recordings, and memories you create in SeniorNest belong to you. We do not use your personal content for advertising purposes. You can delete your content at any time within the app.

6. Children's Privacy

SeniorNest is designed for adults and senior family members. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Third-Party Sign-In

If you choose to sign in with Apple or Google, we receive limited profile information (name and email) from those services. We do not have access to your Apple or Google account passwords. Their use of your information is governed by their respective privacy policies.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us at support@seniornestapp.com.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to correct inaccurate information.
• The right to request deletion of your information.
• The right to opt out of certain data processing activities.

To exercise any of these rights, please contact us at support@seniornestapp.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SeniorNest after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@seniornestapp.com
• Website: seniornestapp.com